Last Updated on October 5, 2025 by Jobs Counter
Home Centre Careers UAE 2025 – Customer Service Executive Hiring | Landmark Group Careers in Dubai
Are you passionate about delivering exceptional customer service in a fast-paced retail environment? Home Centre, a flagship brand under the Landmark Group, is hiring Customer Service Executives in the UAE. This is a golden opportunity to join one of the largest omnichannel home furnishing retailers in the Middle East, offering career growth, global exposure, and a customer-centric work culture.
About Home Centre – A Landmark Group Brand
Founded in 1995 in the UAE, Home Centre has grown into the largest home furnishing omnichannel retailer in the Middle East, North Africa, and the Indian subcontinent. With over 80 stores across UAE, KSA, Bahrain, Kuwait, Oman, Egypt, Qatar, and India, the brand offers quality furniture and décor with a personalized shopping experience.
Home Centre is a part of the Landmark Group, one of the region’s most influential retail and hospitality conglomerates. The Landmark Group began its journey in 1973 and now operates 2200+ outlets across GCC, India, Southeast Asia, and Africa. Its portfolio includes powerhouse brands like Max, Splash, Babyshop, Centrepoint, Shoemart, Fitness First, Emax, Fun City, and more.
Latest Job Vacancy at Home Centre Landmark Group UAE
🔹 Customer Service Executive
Department: Customer Experience / After-Sales Support
Location: UAE (Various Locations)
Company: Home Centre – Landmark Group
Key Responsibilities
- Maintain outstanding customer service standards at all touchpoints
- Handle inbound customer calls, queries, and service requests professionally
- Conduct outbound calls to inform customers about offers and promotions
- Maintain and update customer database for cross-selling opportunities
- Coordinate with internal departments to follow up on customer issues
- Keep detailed records of customer interactions and transactions
- Manage after-sales service, including complaints, warranty cases, and product returns
- Coordinate with the warehouse and logistics teams for repair or replacements
- Process customer orders and ensure timely delivery and installation
- Uphold customer service desk standards as per company guidelines
Eligibility & Requirements
- Bachelor’s degree in any field
- Minimum 2 years of experience in a customer care or service role
- Proficiency in Microsoft Office and CRM platforms
- Good data entry and typing speed
- Strong communication skills in English (Arabic is a plus)
- Ability to multitask, analyze problems, and provide solutions
- Prior experience in retail or hospitality customer service is preferred
Employee Benefits at Home Centre – Landmark Group
- Competitive salary with company perks
- Performance-based incentives
- Staff discounts across all Landmark Group brands
- Learning and development programs
- Long-term career opportunities within one of the region’s largest retail groups
- Exposure to international retail standards and omnichannel operations
How to Apply for Home Centre Careers in UAE?
Interested candidates can apply directly by clicking the APPLY NOW button below:
